Every executive knows how critical it is to break down siloes, to connect all areas of the business and ensure alignment across the organization. We call this process “connecting the dots.” I think we can all join hands and agree that companies need to ensure consistency in their messaging, business objectives and operational delivery models to ensure success.
So, why is it that most organizations struggle with the left hand having no idea what the right hand is doing? Why is it so common to see companies wrestling with disconnects and discrepancies? If connecting the dots is really a business imperative, why are so many organizations only providing lip service to it?